Product focused designer turning complex problems into simple designs.
I’ve been designer for over 10 years. I started off as a web designer, doing graphic design, developing websites, emails, and print deliverables. But the desire to learn and understand more about how users were feeling and navigating around the websites led me to UX, which ignited my the passion for an appreciation in user-centered design, and a strong desire to solve complex problems.
Currently I’m working for TaxAct as a UX Designer supporting multiple teams. You can reach me at: helloyungtsai@gmail.com
TaxAct: 2018-Current
Senior UX Designer
Freelance Designer: 2017-2018
UX/UI Designer
Santander Consumer USA: 2015-2016
Senior UX Designer
AT&T: 2014-2015
UX/UI Designer
PI Advertising: 2014
Designer | Developer
Tactics Digital: 2013-2014 (Freelance)
UX/UI Designer
OrgSync: 2013
Full-Stack Designer
KNOWLEDGE
- Visual Design
- Information Architect
- User Research
- Interaction Design
- Rapid Prototyping
- HTML/CSS3
- WordPress
SOFTWARE
- Adobe Creative Suite
- Axure
- InVision
- Principle
- Sketch
- UX Pin
University of Texas at Dallas
B.A. Arts & Technology (2010)