Product focused designer turning complex problems into simple designs.

I’ve been designer for over 10 years. I started off as a web designer, doing graphic design, developing websites, emails, and print deliverables. But the desire to learn and understand more about how users were feeling and navigating around the websites led me to UX, which ignited my the passion for an appreciation in user-centered design, and a strong desire to solve complex problems.

Currently I’m working for TaxAct as a UX Designer supporting multiple teams. You can reach me at: helloyungtsai@gmail.com

TaxAct: 2018-Current

Senior UX Designer

Freelance Designer: 2017-2018

UX/UI Designer

Santander Consumer USA: 2015-2016

Senior UX Designer

AT&T: 2014-2015

UX/UI Designer

PI Advertising: 2014

Designer | Developer

Tactics Digital: 2013-2014 (Freelance)

UX/UI Designer

OrgSync: 2013

Full-Stack Designer

  • Visual Design
  • Information Architect
  • User Research
  • Interaction Design
  • Rapid Prototyping
  • WordPress
  • Adobe Creative Suite
  • Axure
  • InVision
  • Principle
  • Sketch
  • UX Pin
University of Texas at Dallas

B.A. Arts & Technology (2010)

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